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A delivery fee applies to each order under R5000 and is added to the order upon checkout. |
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There is an additional cost included in the courier fee for products that need to be transported cold. |
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Delivery can be made through Liveable’s elected courier companies. |
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PARGO: Liveable uses Pargo as one of its elected couriers to complete deliveries nationwide. Delivery usually occurs within 3-5 days after dispatch depending on time of dispatch and location of delivery. If the recipient is unavailable for receipt of delivery or if an incorrect address is given, or there is any other reason which is not the fault of Liveable or its courier company for non-delivery, a re-delivery charge will be levied. If there is a representative who can accept the parcel on behalf of the recipient, the order will be delivered. However, neither Liveable nor its courier company can be held responsible for any loss or damage suffered when the parcel is accepted by a representative of the recipient. Please ensure that a valid telephone number is supplied.Pargo delivers to a location you have selected from their predetermined pick-up points. Once you have selected your closest pick-up point you needs to capture the pick-up point number (e.g., pup1063) on the Liveable website in the space provided. Once the parcel is delivered to the pick-up point you will receive a notification from Pargo to collect. Please collect within 7 days otherwise the parcel will be returned. Pargo will remind you regularly to collect your parcel. Any returned parcels that need to be resent will incur another courier fee. |
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THE COURIER GUY: Liveable uses The Courier Guy as one of its elected couriers to complete deliveries nationwide. Delivery usually occurs within 1-3 days after dispatch depending on time of dispatch and location of delivery. If the recipient is unavailable for receipt of delivery or if an incorrect address is given, or there is any other reason which is not the fault of Liveable or its courier company for non-delivery, a re-delivery charge will be levied. If there is a representative who can accept the parcel on behalf of the recipient, the order will be delivered. However, neither Liveable nor its courier company can be held responsible for any loss or damage suffered when the parcel is accepted by a representative of the recipient. Please ensure that a valid telephone number is supplied. |
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Products that need to be transported cold will only be dispatched from Monday to Wednesday to ensure that they arrive in a suitable condition. They will be sent as cold as possible however dispatching them on a Thursday or thereafter increases the risk of them sitting undelivered over the weekend which will lead to products being spoilt. We will also not send these products via Pargo as they take between 3-5 days to delivery and then still require you to collect the parcel from the pick-up point. Products that need to be transported cold will only be delivered by The Courier Guy. |
